Enterprise Product Manager, eCommerce

San Francisco, CA

We’re seeking an Enterprise Product Manager to help us drive key strategic growth efforts and product features at Talkable. You will be responsible for uncovering and leveraging insights across all 250+ merchants that Talkable works with to identify trends, best practices and determine creative ways to optimize for lifetime value. You’ll also work closely with the Product team to prioritize features and ensure that everything we build is optimized for eCommerce growth. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

You will drive product vision, feature design and prioritization, customer and business insights, and strategic planning. You also have a passion for eCommerce and understand Talkable’s customer in and out - you will attend industry events and stay on top of trends to identify areas of opportunity. This role will work closely with engineering, design, stats analysts, and marketing leaders (including founders and CEO) to develop innovative, value-driving features.

Here's what you'll do as part of the team:

  • Define the vision and overall roadmap strategy for Talkable new products.
  • Explore and support new solutions that will resonate with our customers. You must have a good understanding of the competitive eCommerce environment, be able to identify leading/trending ideas and communicate your findings effectively.
  • Bring new products to market by analyzing proposed product requirements and product development programs.
  • Exhibit sound product judgment, ability to formulate new product strategy and present clear measurable objectives that will delight our merchants and drive our business goals.
  • Provide information by preparing short-term and long-term product sales forecasts and special reports and analyses.

And here are the skills and experience we hope you'll have:

  • 3+ years of experience in product management.
  • Demonstrated skills in launching new products, developing product roadmaps & functions, specifications, conducting customer research, and facilitating user testing.
  • Experience collaborating with marketing departments to drive growth initiatives across multiple acquisition channels.
  • Experience with a web-based company managing web applications and multivariate testing.
  • Strong passion for community and social media, compelling and addictive user experiences.
  • Exceptional data analysis skills, including SQL self-sufficiency (strong familiarity, not necessarily expert level).
  • Ability to create wire-frames, product specifications, and white papers.
  • Strong writing skills; ability to articulate a product vision in a written document.
  • Strong organizational skills with demonstrated ability to manage multiple high-complexity projects.
  • Strong verbal communication and presentation skills; sufficient poise to successfully interact with all levels of an organization, cross-functional partners, and customers.
  • Previous start-up experience is a strong plus.

What we offer:

  • The opportunity to work at the leading referral marketing company and contribute to our next phase of growth - creating new products.
  • The opportunity to forge your own path and work on projects you're interested in.
  • The chance to make your voice heard. We're always open to new ideas and feedback.
  • A group of talented (and fun!) peers.
  • A culture of total transparency. At Talkable everyone knows the company goals, revenue, and progress across all departments.
  • A commitment to social responsibility — we volunteer as a team at least once every quarter.
  • A generous stock option package, unlimited paid vacations and sick-leaves policies, 401(K) plans, medical/dental benefits.

About Talkable:

Talkable is a Y Combinator backed company that offers a best-in-class referral marketing platform. We empower our clients to generate new customers and increase sales by harnessing the power of referrals. Learn more at www.talkable.com.

Fine Print:

We offer competitive salaries, 401(K) plans (US only), medical/dental benefits (US only), PTO, paid holidays, and equity compensation. Talkable is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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