About Talkable
We’re on a mission to be the best partner to the world’s leading brands by creating thoughtful and personalized customer experiences that drive meaningful growth.
Today, Talkable is trusted by over 250 brands, with referral and loyalty programs that bring in over $576M in sales for customers.
Advertising doesn’t know what you want, but your friends do. And their recommendations are more welcomed than any advertising algorithms out there.
This is the future, and we’re at the very forefront of this trend. This inspires us to take a holistic approach to each eCommerce brand we work with; study their customers and then integrate our referral and loyalty programs seamlessly to create an enhanced user experience; ultimately, instilling long-term brand affinity. Customers are the heartbeat of any brand, let’s give them something to talk about.
Leadership Team
Allan Grant
CEO
Ward Parry
VP of Sales
Hana Wilson
Chief of Staff
Erika Carmichael
Head of Marketing
Veronica Freltoft
Sr. Director of Customer Success
Spencer Bailey
Head of Revenue Operations
Board of Directors
Allan Grant
Chairman of the Board
Brad Kam
Board Member & Founder
TK Mori
Board Observer
Nori Yoshida
Founder
Jeff Yee
Founder
Dominic Coryell
Founder
Bogdan Gusiev
Founder
Summer Lindman
Board Member
The History
2010
Founded
Talkable was founded in Berkeley, California as the first referral program software provider by Ruby on Rails developers and serial entrepreneurs Allan Grant, Jeff Yee, and Nori Yoshida. Within a week of launching, Talkable had already been integrated into several online stores across the US.
2011
Completed & backed by Y Combinator
After successfully completing Y Combinator in 2011, HQ moved to San Francisco, California, and became a hot topic among investors. The founding team quickly expanded to include Dominic Coryell and Bradley Kam in the US, and Bogdan Gusiev in Ukraine.
2013
Established office #2 in Kyiv, Ukraine
This team defined the values that make Talkable what it is today: quality in everything, focus on the long-terms, and stability to drive customer value.
2017
Go Ahead Ventures invests in growth
In 2017, Talkable attracted $2M from Go Ahead Ventures to support multi-product development and overall organizational growth.
2020
Adds Loyalty solution to suite
Talkable remains a key innovator in advocacy and loyalty marketing. With 2 offices, 80+ employees, and 250+ clients around the globe, Talkable is positioned to enhance on-site experiences for the world’s top eCommerce brands.
Changing the Way Consumers Shop Online
We are on a mission to change the way consumers shop online. Gone are the days of multiple popups and one-size-fits-all approaches to marketing onsite. Today’s consumer expects an individualized shopping experience that’s tailored to their needs and wants.
Talkable’s mission is to do exactly that: create a curated customer experience that allows shoppers to discover new products and services and spread the word, ultimately creating powerful brand advocates.
In order to deliver upon this mission, Talkable has banded together a team of creative, dedicated and warm individuals who are creating a transparent, welcoming, and inclusive environment for our colleagues and customers. We believe that our job is to serve our customers first and foremost and we encourage everyone to share their ideas and help to make Talkable the best company it can possibly be.
Talkable Values
Act Like an Owner
Talkable celebrates autonomy and encourages employees to ask questions and understand why decisions are made. Everyone is responsible for Talkable’s success.
Focus on the Long-Term
We are building sustainable and well made solutions that will help Talkable to foster innovation over time. We focus on building long-term partnerships with our customers and think about long-term implications of short-term fixes.
Drive Customer Value
The success of Talkable is grounded in the success of our customers. Driving customer value is our North Star and we earn the right to grow with our customers every day.
Help Others
Leveraging different perspectives and having mutual respect for one another is paramount. We want everyone to be a team player and lead by example.
Pursue Quality in Everything
We aspire to make Talkable the standard of excellence. We’re always striving for improvement, and obsess over aesthetics and the user experience.
Share Positive Energy
Passion for our work and positive energy allows both our customers and employees to enjoy working with us. We speak carefully and sincerely, and are enthusiastic about the work we do.
Be Transparent
We are truthful with ourselves and others about the actions we take. We pride ourselves on sharing information, even when it’s uncomfortable to do so.
What are Employees Saying?
What I love about being part of Talkable is that all of us are on the same page about putting the customer first. Our incredibly diverse Talkable family takes helping our clients succeed very seriously, even if that means telling someone that we are not the right solution for them.
Chong Choe
Talkable is a unique workplace that boosted my career. It has the best working culture I’ve seen, a very inspiring professional environment, and a chance to work with the fastest growing US eCommerce brands.
Eugine Dychko
Talkable is a great place to gain invaluable experience working with clients. It is very inspiring to see how the custom and experimental solutions my team is working on make Talkable customers happy! People at Talkable are amazing, and work days are never boring.
Natalie Zozulya
Investors
